JOIN HexClad | We’re HexClad, driving the hybrid revolution to elevate kitchens across the globe. From bootstrap roots to Gordon Ramsay’s endorsement, HexClad thrives as a pre-IPO, best-in-class cookware brand. Our highly profitable omnichannel success is disrupting the traditional impact of cookware. We create home moments, embracing the heart of success through food memories made at your table.
We’ve cultivated a powerhouse team and believe you might have the necessary skill set to join our revolution.
If you’re passionate about building a consumer brand that goes beyond the transaction, this is your sign to apply.
YES, CHEF! | We are seeking an experienced Website Quality Assurance Manager to be responsible for optimizing the user experience and performance of HexClad’s global websites . You will be responsible for developing and overseeing testing strategies that will ensure the delivery, responsiveness, and reliability of high-quality, user-friendly, and functional web experiences across all platforms and devices. This role requires a strong understanding of QA methodologies, testing tools, and web technologies, as well as excellent leadership and communication skills. The ideal candidate has a strong background in UX/UI testing, web analytics, and user testing methodologies.
Come get in our kitchen and help us shape the future of cookware for everyone.
Location | In Office, LA HexQuarters
Time Zone Expectations | PST
Details | Full Time- Exempt
Reporting to | Head of Website
TASTE SUCCESS | As our Website Quality Assurance Manager you’ll be responsible for ensuring the reliability and performances of website updates driven by functionality improvements, CRO tests, and growth/marketing initiatives.
- Develop and implement QA strategies: Create comprehensive test plans, test cases, and testing procedures for all website projects, including new features, enhancements, and bug fixes.
- Execute/Oversee all testing activities: Lead all testing efforts, including functional testing, usability testing, performance testing, cross-browser/cross-device testing, and accessibility testing.
- Identify and report bugs: Accurately document and track defects using bug tracking systems. Communicate effectively with developers to ensure timely resolution of issues.
- Develop, lead and mentor the QA team: Manage, mentor, and train a team of QA testers, providing guidance and support to ensure effective testing practices. This includes performance management, task delegation, and professional development.
- Utilize testing tools and technologies: Identify, implement, and utilize appropriate testing tools. Stay up-to-date with the latest testing technologies and methodologies.
- Collaborate with cross-functional teams: Work closely with developers, designers, product managers, and other stakeholders to ensure quality throughout the development lifecycle.
- Analyze test results and provide reports: Generate comprehensive test reports, including key metrics and analysis, to communicate the status of testing efforts and identify areas for improvement.
- Champion quality assurance: Promote a culture of quality within the organization and advocate for best practices in web testing.
- Best Practices & Innovation: Stay up to date with the latest web testing methodologies and UX/UI trends.
Requirements
- 3–5 years of experience in website quality assurance including a combination of functionality testing, performance testing, and security testing within an eCommerce or DTC brand.
- Strong understanding of user behavior, conversion funnels, and eCommerce best practices.
- Extensive experience with various testing tools and technologies.
- Strong understanding of QA methodologies, including Agile and Waterfall.
- Experience working with HTML, CSS, and JavaScript to implement and troubleshoot site experiments.
- Experience with cross-browser and cross-device testing.
- Ability to interpret data, generate insights, and communicate findings to both technical and non-technical stakeholders.
- Highly organized, detail-oriented, and capable of managing multiple tests and projects simultaneously.
- A problem-solver with a data-driven mindset and passion for improving the online shopping experience.
- Bachelor’s degree in Computer Science or related field preferred.
- Love of food and cooking! Cooking skills and/or experience in the culinary industry are a plus.
SHARED MEALS | The role is great, and there’s more in it for you!
Compensation | Exact compensation may vary based on skills, experience, and location.
Bonus | Annual bonus potential
Health | 100% of the employee premium covered on select choice plans, and offers dental+vision
401k | up to a 4% match of salary on 401k contributions
Unlimited Time Off | An unlimited approach to support your time away from work
Cookware | Upgrade your home with employee perks