JOIN HexClad | We’re HexClad, driving the hybrid revolution to elevate kitchens across the globe. From bootstrap roots to Gordon Ramsay’s endorsement, HexClad thrives as a pre-IPO, best-in-class cookware brand. Our highly profitable omnichannel success is disrupting the traditional impact of cookware. We create home moments, embracing the heart of success through food memories made at your table.
We’ve cultivated a powerhouse team and believe you might have the necessary skill set to join our revolution.
If you’re passionate about building a consumer brand that goes beyond the transaction, this is your sign to apply.
YES, CHEF! | We are seeking an experienced Amazon/Marketplaces Manager who will help manage HexClad’s marketplaces portfolio. As part of the Marketplaces team, this role will help drive day-to-day operations and management for key marketplace channels of HexClad across multiple regions, including Amazon, TikTok and MercadoLibre. This role will require a holistic and comprehensive understanding of eCommerce marketplaces with the ability to formulate long-term strategies and ensure detail-oriented execution. Ideal candidates have a strong analytical mindset who thrives in an independent performance-driven environment and is eager to grow into a senior role.
Location | LA, HexQuarters (4 days in office at HexQuarters, 1 day remote)
Time Zone Expectations | PST
Details | Full Time- Exempt
Reporting to | Sr Marketplaces Manager
TASTE SUCCESS | As our Marketplaces Manager you’ll be responsible for key parts of the Marketplaces team portfolio. This role requires a wide scope of hands-on skills with proactive self-initiative. Depending on the project or assignment, you will be involved in nearly every aspect of channel management for HexClad working cross-functionally with a wide variety of teams from day-to-day problem resolution to long-term content refreshes.
- Listings and Content: Launch, maintain and optimize product listings and storefront, including development of content, to improve conversion and ensure compliance
- Growth and Strategy: Assist with marketplace growth while utilizing and evaluating any platform tools and programs available, such as Virtual Bundles, and Brand Tailored Promotions
- Market & Competitor Analysis: Stay up to date on industry trends, competitor tactics, and new platform features to ensure industry-leading development
- Promotions Planning: Formulate and substantiate sales strategies based on factors like performance objectives and inventory constraints, maintaining oversight, accuracy and visibility
- Reporting and Analysis: Effectively track, clean and present data reports with meaningful analysis and provide actionable insight to inform strategic decisions
- Logistics: Monitor inventory and fulfillment to ensure maximized availability and performance, working with supply chain teams to coordinate on blockers and opportunities
- Product Information Management: Update and maintain reliable databases of product information such as product ids and pricing, ensuring alignment with customer-facing content
- Advertising: Work closely with Advertising Manager to ensure channel goals concerning marketing and advertising are met, helping to ensure maximized conversion on paid traffic
- Account Health and Compliance: Monitor and address account health and performance issues, such as policy violations, listing errors, and performance notifications with resolution and prevention plans
Requirements
- 4+ years of experience in Amazon Seller account management (not Amazon Vendor/Retail) with experience in other marketplaces a bonus
- Comprehensive knowledge and actionable know-how of the Amazon system through Seller Central including listing, content and fulfillment management
- Familiarity with Ads on Amazon and campaign strategies
- Ability to interpret data and present insights effectively with a deep understanding of Amazon KPIs and marketplace trends
- Strong understanding of eCommerce performance levers, including SEO, conversion optimization, and pricing strategy
- Highly organized with excellent problem-solving skills and attention to detail
- Adaptable to new regions or marketplaces while maintaining alignment with existing processes
SHARED MEALS | The role is great, and there’s more in it for you!
Compensation | Exact compensation may vary based on skills, experience, and location.
Bonus | Annual bonus potential
Health | 100% of the employee premium covered on select choice plans, and offers dental+vision
401k | up to a 4% match of salary on 401k contributions
Unlimited Time Off | An unlimited approach to support your time away from work
Cookware | Upgrade your home with employee perks